Warranty Policy

KORDA® offers a 2-year warranty on all its products against manufacturing defects.

Helmets:

The warranty of 2 yrs is against manufacturing defects only. 

Warranty cannot be claimed under following circumstances:

  • Wear and tear due to regular usage.
  • Damage caused by an accident or a fall. 
  • Physical damage to the helmet by dropping it or by any other mishandling.
  • Color fading due to usage or exposure to sun. High viz colors are likely to fade faster on sun exposure.
  • Problems occurring due to lack of maintenance.
  • Usage under atypical conditions.
  • Any modifications or customizations to the helmet will void its warranty.
  • Use of paint, adhesives, glue, screws, etc will also make the warranty void.
  • Application of chemicals that could harm the product.
  • Scratches or marks occurring due to usage.
  • Scratches and marks on the visor.
  • Color chipping on the EPS. 
  • Rider experiencing subjective issues like fit, comfort, noise, aerodynamics, etc are not covered under warranty. 
  • Helmet accessories like visors, cheek pads, chin curtains, pinlock, etc. are not covered under warranty. 
  • KORDA® cannot be held liable for any cosmetic damage the product may have while purchasing. Customers are advised to check the product thoroughly before purchasing. 

Apparel:

The warranty of 2 yrs on apparel is against manufacturing defects only. 

Warranty cannot be claimed under following circumstances:

  • Wear and tear due to regular usage.
  • Damage caused by an accident or a fall. 
  • Damage to the apparel due to mishandling or inappropriate use.
  • Colour fading due to usage or exposure to the sun. High-viz colours are likely to fade faster on sun exposure.
  • Problems that occur due to the lack of maintenance.
  • Usage under atypical conditions.
  • Any modifications or customizations to the product will void its warranty.
  • Application of chemicals or strong detergents that could harm the product.
  • Exposure to a high heat source.
  • Subjective issues like fit, comfort, etc are not covered under warranty. 
  • Damage to accessories like zippers, stitches, buttons, liners, fabric, patches and prints due to usage.
  • Fabric pilling.
  • Stuck or broken zippers.
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