Warranty Policy
KORDA® offers a 2-year warranty on all its products against manufacturing defects.
Helmets:
The warranty of 2 yrs is against manufacturing defects only.
Warranty cannot be claimed under following circumstances:
- Wear and tear due to regular usage.
- Damage caused by an accident or a fall.
- Physical damage to the helmet by dropping it or by any other mishandling.
- Color fading due to usage or exposure to sun. High viz colors are likely to fade faster on sun exposure.
- Problems occurring due to lack of maintenance.
- Usage under atypical conditions.
- Any modifications or customizations to the helmet will void its warranty.
- Use of paint, adhesives, glue, screws, etc will also make the warranty void.
- Application of chemicals that could harm the product.
- Scratches or marks occurring due to usage.
- Scratches and marks on the visor.
- Color chipping on the EPS.
- Rider experiencing subjective issues like fit, comfort, noise, aerodynamics, etc are not covered under warranty.
- Helmet accessories like visors, cheek pads, chin curtains, pinlock, etc. are not covered under warranty.
- KORDA® cannot be held liable for any cosmetic damage the product may have while purchasing. Customers are advised to check the product thoroughly before purchasing.
Apparel:
The warranty of 2 yrs on apparel is against manufacturing defects only.
Warranty cannot be claimed under following circumstances:
- Wear and tear due to regular usage.
- Damage caused by an accident or a fall.
- Damage to the apparel due to mishandling or inappropriate use.
- Colour fading due to usage or exposure to the sun. High-viz colours are likely to fade faster on sun exposure.
- Problems that occur due to the lack of maintenance.
- Usage under atypical conditions.
- Any modifications or customizations to the product will void its warranty.
- Application of chemicals or strong detergents that could harm the product.
- Exposure to a high heat source.
- Subjective issues like fit, comfort, etc are not covered under warranty.
- Damage to accessories like zippers, stitches, buttons, liners, fabric, patches and prints due to usage.
- Fabric pilling.
- Stuck or broken zippers.